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AI employee deployment ledger

What are plumbing businesses actually using AI employees for?

Real deployments, reported outcomes, and source evidence. Built directly from structured case studies rather than written from a generic prompt.

5named deployments
1vendors included
3with documented after-hours use
3with booking-rate evidence

Key findings

See print shop AI employees ↗

In our records, 3 of 5 plumbing-related deployments explicitly report after-hours use. 1 more list after-hours use as planned. All 5 keep a human staff handoff path.

3 named deployments share booking-rate figures. Reported rates span 80% to 85%. We do not average figures measured across different time periods or scopes.

The evidence is still narrow: 5 named businesses across 1 vendor and 1 publisher. All records come from vendor-published case studies, so they show reported deployments rather than independent industry benchmarks.

Deployment records

5
Brothers Plumbing, Heating & Electric AI Virtual Agent · Denver, Colorado, US · Inbound call answering, Lead response, Job booking, Capacity-aware scheduling
Riley Plumbing Heating & Air AI Virtual Agent · Northern Nevada, US · Inbound call answering, Job booking, Scheduling, Dispatch
Superior Plumbing AI Virtual Agent (Piper) · Kennesaw, Georgia, US · Inbound call answering, Appointment booking, Rescheduling, FAQ answering, Human escalation
Northwinds Services Group AI Virtual Agent (Lucy) · Rochester, New York, US · Inbound call answering, Job booking, Rescheduling, Call-surge handling, Human escalation
Air One Air Conditioning, Heating, Plumbing & Electric AI Virtual Agent (Jenny) · Colton, California, US · After-hours call answering, Job booking, Emergency escalation, Bilingual customer handling

How we compare these records

We record businesses, tasks, products, workflow traits, reported outcomes, and source links as structured facts.

Our database calculates exact counts, ranges, and source counts. It never invents missing numbers or combines unlike measurements.

We publish summary pages only when comparing multiple records gives you clearer answers than reading single case studies.

Download raw JSON data