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AI employee deployment record

Air One Air Conditioning, Heating, Plumbing & Electric

AI Virtual Agent (Jenny) · Colton, California, US

4documented tasks
2reported metrics
1sources

What the AI does

After-hours call answering

Job booking

Emergency escalation

Bilingual customer handling

Reported outcomes

about 12 employeesBusiness size
around 30% in summer, by recollectionPrior answering-service conversion estimate

Evidence

Vendor-published named-customer story. The earlier answering-service conversion estimate and later AI lead-conversion period are explicitly not like-for-like measurements.

ServiceTitan: Air One’s virtual agent makes sure after-hours and weekend callers don’t just call someone else

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