Enquiry arrives
Read the email or message, identify the product and extract the specifications the customer has already supplied.
AI employees for print companies
Your AI employee handles the repetitive back-and-forth from the moment an enquiry hits your inbox: reading the request, collecting missing specifications and artwork, answering approved routine questions, following up and preparing a clean handoff for your team.
What problem does this solve?
A customer asks for a quote. The quantity is there but the finish is not. Artwork is attached but the wrong version gets sent later. Somebody replies. The customer comes back three hours later. Somebody else reopens the thread, works out what is still missing and asks the next question.
Enquiries arrive in free text. Staff have to reconstruct the actual job from emails, attachments and replies.
Missing details create another round trip. Size, quantity, stock, finish, delivery, artwork or approval can each stall the job.
Every reply costs context switching. The repetitive part is not printing. It is remembering the state and moving the customer to the next valid step.
Busy periods make it worse. Quote follow-up, corrected files and approvals compete with the production work that actually needs your team.
From enquiry to ready job
Your MIS, preflight, RIP and production rules remain authoritative. The AI employee handles the repetitive customer coordination around them.
Read the email or message, identify the product and extract the specifications the customer has already supplied.
Compare the enquiry with the information your workflow requires before a quote, proof or production step can continue.
Ask for specifications, artwork, corrected files, approvals or other bounded inputs without restarting the conversation each time.
Where preflight, price, availability or production state comes from another system, use that result rather than asking the AI to guess.
Keep unanswered quotes, corrected artwork and proof approvals moving according to the rules you approve.
Pass forward the request, files, answers, history and unresolved decisions so a person can act without rebuilding the thread.
The jobs it can take on
These are workflow roles, not six separate bits of software. Start with the one that creates the most repeated admin.
Reads inbound enquiries and turns free-text requests into structured job information.
02Asks for quantities, sizes, stocks, finishes, delivery details or other required choices.
03Keeps corrected files and artwork requests moving without losing the job state.
04Answers approved product, artwork and process questions from your business rules.
05Chases unanswered quotes, approvals and customer actions according to an agreed workflow.
06Packages the conversation state for estimating, prepress, production or a human decision.
Put a number on the repetitive work
As an illustration, 20 enquiries a day with six minutes of repetitive reading, chasing and re-opening per enquiry is 120 minutes a day. Across a five-day week, that is 10 hours of staff time before counting quote follow-up, proof approval or artwork corrections.
Enquiries per day × repetitive minutes per enquiry = daily admin time.
Daily admin time × working days = the weekly opportunity.
The goal is not to automate every minute. It is to remove the repeated coordination that does not require a printer, estimator or prepress operator to think.
During the demo, use your actual workflow and measure what the AI employee can safely remove.
Keep the important boundaries
The strongest system knows which work is conversational and which answer must come from a deterministic tool or a person.
No invented pass/fail. PitStop, Switch, your MIS/RIP or other preflight logic remains the source of truth.
No invented price or turnaround. The AI only states figures or availability supplied by an approved source or workflow.
No silent artwork damage. Destructive or unsupported edits require an approved rule or a person.
No pretending ambiguity is certainty. Copyright, licensing, unusual specifications and commercial exceptions escalate.
Built for the enquiries printers actually receive
The demo should understand your own products and requirements. These are examples of the kinds of request and exception categories we can model around your published rules.
Products: business cards, flyers, leaflets, brochures, booklets, posters, banners, signage, labels, stickers, NCR, large format and custom work.
Specifications: quantity, size, stock, colour, sides, finish, binding, lamination, delivery and turnaround.
Artwork: missing files, wrong versions, bleed, resolution, fonts, dimensions, colour space and other issues when an authoritative check or approved rule exists.
Job state: quote requested, information missing, artwork received, correction requested, proof sent, approval pending, ready for the next human or system step.
We build the demo around your print company
Give us your website, artwork guide, product pages or a few anonymised examples of typical enquiries. We use those rules to build a working demo for your business, then you try to break it.
Use the sort of email your team handles every day.
See whether it identifies the missing specification and asks the right next question.
Feed it an authoritative preflight result and test whether it explains the problem without inventing one.
Push beyond the approved rules and make sure it hands the decision to a person.
Who we are starting with
The strongest early fit is a small or mid-size printer where enquiries arrive by email or web form, jobs often need another customer interaction before they are ready, and owners, estimators, customer service or prepress still spend time moving those threads forward manually.
Digital, commercial, large-format, signage, DTF/DTG, UV and other custom print.
Repeatable product and artwork requirements we can encode or retrieve.
A meaningful volume of enquiries, quote requests, corrections or approvals.
An existing inbox, MIS, preflight, RIP or production workflow we can work around rather than replace.
Build your demo
Send us your website or workflow guide and tell us where the repetitive work gets stuck. If you’re a print company, an artwork guide, product page or a few anonymised enquiry examples are ideal. We’ll use the real rules to shape a demo you can test yourself.